Frequently Asked Questions
Is a nurse at the home 24 hours a day?
A Registered Nurse (RN) is physically on-site 8 hours a day, 7 days a week, and is available on-call 24 hours a day, 7 days a week for nursing guidance and support.
Who does Heritage Comfort Living Homes serve?
We provide residential care for adults with individualized support needs. Each prospective resident is assessed individually to determine whether Heritage is an appropriate and safe setting for their needs.
How many residents can live in the home?
Our home offers three private rooms and one semi-private room, accommodating a maximum of five residents. Placement is based on availability and each resident's individual needs.
What can families expect from our staffing?
At least one CNA-certified staff member is present in the home at all times. Our staffing approach is designed to provide personalized support, with approximately one staff member for every one to five residents depending on individual care needs.
What qualifications does your care team have?
Our care team includes CNA-certified caregivers who receive ongoing professional development and training to support the needs of our residents. Staff maintain current training related to medication support and other areas of care.
Do you provide medication management?
We provide medication support based on each resident's individual needs and within our authorized scope of care.
What does the assessment determine?
Our assessment helps us understand a person's care needs, abilities, routines and circumstances so we can determine whether our home is an appropriate fit and what level of support may be needed.
Is there a resident curfew?
We do not have a strict resident curfew. However, if a resident plans to return after 8:00 p.m. or stay away from the home overnight, staff must be notified in advance so we can maintain appropriate communication, safety, and care coordination.
Do you provide hospice care?
Yes. We work alongside hospice providers to support residents and their loved ones when hospice care is appropriate. Hospice and end-of-life visits may take place at any time.
Can you accommodate special medical needs?
We evaluate each person's needs individually to determine whether we can safely and appropriately provide the level of support they require.
Let's Talk About Your Loved One.
Choosing residential care is a major decision. You don't have to figure it all out right now.
Tell us what you're looking for. Ask your questions. Let's determine whether Heritage Comfort Living may be the right fit.
Phone
586-368-3838
Fax
586-368-3997
info@heritagevitalcare.com